<!DOCTYPE phoneStats SYSTEM "http://phonestats.zensupport.co.uk/xml/PhoneStats.dtd">
<?xml-stylesheet type="text/xsl" href="index.xsl"?>
<phoneStats updated="Sat Jul  4 07:42:00 2009">
	<department tag="S">
		<name>Sales</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/S-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/S-time.png</graph>
		</queueLength>
	</department>
	<department tag="BSU">
		<name>Business Support Unit</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/BSU-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/BSU-time.png</graph>
		</queueLength>
	</department>
	<department tag="CS">
		<name>Customer Services</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/CS-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/CS-time.png</graph>
		</queueLength>
	</department>
	<department tag="PTR">
		<name>Partner Programme</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/PTR-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/PTR-time.png</graph>
		</queueLength>
	</department>
	<department tag="TS">
		<name>Technical Support</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/TS-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/TS-time.png</graph>
		</queueLength>
	</department>
	<department tag="CC">
		<name>Credit Control</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/CC-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/CC-time.png</graph>
		</queueLength>
	</department>
	<department tag="ACC">
		<name>Accounts</name>
		<callsWaiting>
			<current>0</current>
			<graph width="620" height="250" duration="day">graphs/ACC-count.png</graph>
		</callsWaiting>
		<queueLength format="mm:ss">
			<current>00:00</current>
			<graph width="620" height="250" duration="day">graphs/ACC-time.png</graph>
		</queueLength>
	</department>
</phoneStats>